What currency are the prices I see on the site?
All prices are in USD.
I just placed an order, when will it ship?
This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries, we use an International Standard Shipping Fulfillment Service which typically takes around 4-7 days but takes 4-15 days at maximum. Overall International shipping times may vary during pick time, but we offer 100 percent money back with a 5 percent discount on the next order within 30 days of the returned product contact us. Please accept 3-5 business days for refunds to be deposited into your previous payment method.
Do you have Tracking info?
As soon as your order is shipped, you will receive a confirmation email containing a tracking number, when your order is processed, allowing you to quickly locate your product directly from our website at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via at Contact Us Page. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
I have a question that wasn’t answered, can you please help?
Please use the Contact Us page and we will be happy to assist you. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.